Complaints

A copy of our internal complaints handling procedures for the reasonable and prompt handling of complaints is available on request.

How To Notify Us Of A Complaint

We strive to provide the highest possible standard of customer service. However should you feel that our service has fallen below the level expected and you wish to register a complaint, please make contact with us as follows:

The Compliance Manager
Tailor Services Ltd
150 Minories
London
EC3N 1LS

or email info@tailorinsurance.com

The Financial Ombudsman Service is an independent service in the UK for settling disputes between consumers and businesses providing financial services.

Financial Ombudsman Service
Exchange Tower
London
E14 9SR
Email: complaint.info@financial-ombudsman.org.uk
Telephone: +44 (0) 300 123 9123
Website: www.financial-ombudsman.org.uk